Fractional Admin

FRACTIONAL ADMIN

Why Salesforce Fractional Admin Support?

  •  Keeping Salesforce aligned with your business objectives and processes can become an ever more time-consuming process.
  •  To get the most out of your Salesforce investment, you need to drive user adoption while also keeping an eye towards new features.
  • For small and medium-sized businesses, utilizing a Fractional Salesforce Admin provides targeted as-needed support if you cannot justify a full time resource.
  •  A Fractional Salesforce Administrator provides the most cost-efficient way to implement, manage, and administer Salesforce Implementation.
  •  Access to a Salesforce Administrator whenever you need support with Salesforce
  •  Your own dedicated and Certified Administrator who will become familiar with your Salesforce configuration
  •  No hassle and expense of hiring

Why Softsquare for Salesforce Fractional Admin Support?

  •  11 year Salesforce SI/ISV/PDO partner
  • Salesforce-focused Silver partner on all fronts – Consulting (SI), Appexchange products (ISV), Outsourcing product development (PDO)
  •  Over 500+ Salesforce implementation
  • 100+ total certifications including 16 Salesforce Admin Certifications.
  •  CSAT score of 4.95+/5
  •  Dedicated team for consulting & services for:
    Sales cloud
    Service cloud
    Marketing Cloud
    Mulesoft
    CPQ
    Field service
    Commerce Cloud B2B
    Lightning Migrations
    Einstein Analytics
    Tableau
  •  130+ resources working for customers across USA, Canada, and APAC regions
  • Wide span of project experience and deep product understanding

We offer flexible packages in Salesforce Admin Support Services to meet your needs:

Standard Package:

Up to 20 expert support hours/month

 

Geared for businesses with up to 25 Salesforce users

Business Package:

Up to 40 expert support hours/month

 

Geared for businesses with 25+ Salesforce users

Your business could use our Salesforce Fractional Admins hours to do:

  •  Automation Management:
    Workflow
    Process Builder
    Flow
    Email Alerts
    Field Updates
    Approval Process
  •  Button and Approval Management:
    Classic Button Creation
    Lightning Button Creation
  •  Security Management:
    Record and Object access
    Field level security
    Role Hierarchy
    Sharing Rules
  •  Data Management:
    Migration
    Cleansing
    Import
    Duplicate Rules
  •  Object Management:
    Custom and formula fields
    Picklist
    Lookup Fields
    Validation
    Record Type
    Page Layout
  • Reports and Dashboard Management:
    Report builder
    Building Dashboards
    Custom Report Type
  •  App Exchange Product and Integration Management:
    Install/configure apps from AppExchange
    3rd party web services integration
  •  Lead Management:
    Web-to-Lead
    Lead Assignment
  •  Case Management:
    Web-to-Case
    Email to Case
    Case Assignment
    Entitlement
    Auto Response Rule
  •  Opportunity and Product Management:
    Opportunity Management
    Product Management
  • User Management:
    User Creation
    User Deactivation
    Freeze User
  •  Lightning Management:
    Lightning Record Pages
    Path Settings
    Lightning Apps